Question & Answer
1.Q: Wholesale and drop shipping are both welcomed?
A:For wholesale,we will offer discount and free express shipping which only takes 3-7 days to arrive.
For drop shipping,we could send the goods to your customers directly and won't leave information about us if you'd like to.
2. Q: What's the dispatch and delivery policy?
A: Usually orders will be processed within 3 working days and we may update the tracking number later
3.Q: What should I do if some clothes is not found in the store?
A: Please just sent me the picture and I will update it for you on my store
4.Q: Is there any extra discount for large orders?
A: Yes,we will offer extra 5 to 10% off for bulk orders depending on the total order amount and will send with faster shipping method.please submit the orders online and leave us a message for the orders,we will fix the price for you in quick
5.Q: Why is there some items missing in my parcel?
A: Please send us a message and we'll double check your orders.In some cases the orders was split into 2 packages because of weight limit, please don't worry.
6.Q:What can I do when purchase protection time is running out?
A:If your purchase protection time is running out, please contact us and we can help you to extend it. So your money will not go to my account.
7.Q:How can I track my parcel?
A:You can track your parcel on the following website using your tracking number: www.17track.net (Copied to the browser to open)
Return policy:
If you are not satisfied with our quality,Pls send back to us,we will return your money except shipping cost.
But we don`t accept the return by the color differentia.Because different monitor have different display.And every time,
maybe the same color No. will have a little color differentia.
Feedback:
Dear buyers, we appreciate your business, if you are satisfied with our service,
please leave us a positive feedback and rate the details of the transaction.
Your recognition will make us more confident to develop business and serve you better.
Please email us before leaving negative feedback or open any dispute.
We understand the concerns and frustrations you might have, and will do our endeavor to resolve the issues.
Please give us the opportunity to solve any problem.
Notice:
If there is customs expenses,you need to pay the taxes to the courier on receipt of the items.
Comment